British passport holders do not need to obtain a visa prior to travel, you will be granted a tourist visa on arrival into Chile, Bolivia and Peru that will cover you for the duration of your stay on the tour. Further advice should be sought from the applicable tourist authority for other nationalities and for general queries. We strongly advise you to check your destinations' Tourist Board or Embassy for the most up to date guidelines regarding passport validity.
We strongly recommend that you and all members of your party are suitably insured as soon as you book your holiday. It is a condition of booking that you must have suitable travel insurance. It is important that you purchase travel insurance that suitably covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged travel insurance in partnership with Holiday Extras. To arrange your travel insurance with Holiday Extras, please call 0800 781 4237 and quote 'WK830' for preferential rates. Please ensure you provide us with the name of your insurer, policy number and their 24-hour emergency contact number as soon as possible. Mercury Holidays will not be liable for any costs incurred by you due to your failure to take out suitable travel insurance from the date of booking.
If booking more than 10 weeks before departure a deposit of £250pp will need to be paid at the time of booking with the full amount payable at 10 weeks prior to departure. The deposit applies to adults and children. If you are within 10 weeks of travel then the full balance of the holiday will be payable.
International flights are operated by TAM airlines operating via Sao Paulo. Each passenger is entitled to 23kg of hold luggage plus 1 item of hand luggage not exceeding 56cm x 40cm x 20cm in size and 1 personal item such as a handbag or laptop. Internal flights are with LAN airlines or Amaszonas airlines. Each passenger is entitled to 20kg of hold luggage plus one item of hand luggage not exceeding 5kg. It is compulsory to recheck luggage in Sao Paulo when connecting with a domestic flight. Please be aware of the difference between the weight restrictions of international and internal flights. Weight restrictions will be finalised on E-ticket receipt. Check-in for international flights should be at least three hours before departure. Flight times/numbers are for guidance only and are subject to change.
On arrival in Chile, you will be met by a representative from our local agent, Pure Chile, holding a sign displaying: 'Mercury Holidays'. The Mercury Holidays/Protours Chile representative will show you to your transfer vehicle.
Health and Vaccinations
It is your responsibility to check any health and vaccination requirements applicable to your booked arrangements. We can only provide general information about this. Health and hygiene facilities and disease risks vary from country to country. You should take health advice about your own needs as early as possible and in good time before your departure. Sources of information include; www.fco.gov.uk, http://travelhealthpro.org.uk/, www.hpa.org.uk, your General Practitioner or a specialist clinic.
This tour is accessible to most people with a good level of fitness and mobility. It involves full days of sightseeing, often on foot and includes some climbing of stairs and getting on and off coaches and boats. This tour is not suitable for anyone with walking difficulties.
The minimum number of travellers in your group will be 10, and the maximum will be 15. If in the unlikely event there are less than 10 people booked on your tour date, we will endeavour to reduce any disruption to your holiday and try to operate your tour with lower passenger numbers. If we are not able to operate your departure date then you may be asked to change to a different date and a full refund will be made available to you should this alternative not be suitable.
This is a fully escorted tour, meaning that you will be with a local guide in each of the main destinations on the trip. In addition to the local guides, a national guide will meet you in Calama and remain with the group until Cusco. In Santiago you will be accompanied by a local guide only.
Each of the three countries visited on this tour have their own currency: Chilean Peso (Ch$), US Dollars are widely accepted in large hotels and restaurants but local currency will be needed for payment in smaller establishments. Therefore, it is recommended that you either take a mixture of currencies or take US dollars and change this into the local currency as and when you need to. Cash machines are available in the major cities to withdraw money in the local currency of the country.
You will need to take some extra money with you to cover any personal purchases, such as souvenirs, laundry and extra drinks and snacks. Approximately £400 will be sufficient for the duration of the tour, depending on how much of a bargain-hunter you are!