A visa is not required before you travel to Thailand; you will be issued with a tourist visa valid for 30 days on arrival into the country. Further advice should be sought from the applicable tourist authority for other nationalities and for general queries. We strongly advise you check your destinations' Tourist Board or Embassy for the most up-to-date guidelines regarding visas and passport validity.
We strongly recommend that you and all members of your party are suitably insured as soon as you book your holiday. It is a condition of booking that you must have suitable travel insurance. It is important that you purchase travel insurance that suitably covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged travel insurance in partnership with Holiday Extras. To arrange your travel insurance with Holiday Extras, please call 0800 781 4237 and quote 'WK830' for preferential rates. Please ensure you provide us with the name of your insurer, policy number and their 24-hour emergency contact number as soon as possible. Mercury Holidays will not be liable for any costs incurred by you due to your failure to take out suitable travel insurance from the date of booking.
If booking more than 10 weeks before departure a deposit of £250pp will need to be paid at the time of booking with the full amount payable at 10 weeks prior to departure. The deposit applies to adults and children. If you are within 10 weeks of travel then the full balance of the holiday will be payable.
Your flight to Bangkok Suvarnabhumi International Airport is with British Airways (BA), departing from London Heathrow Terminal 5. Each passenger is entitled to 23kg of hold luggage. There is also an allowance of one cabin bag not exceeding 25cm x 45cm x 56cm in size and one personal bag not exceeding 45 cm x 36 cm x 20 cm that you can take on the aircraft as hand luggage. Weight restrictions will be finalized on your final documents. Should you wish to take additional luggage you will need to pay an additional fee for this at check-in. Heathrow Airport advises that you should arrive at the airport at least three hours prior to your flight time for international departures.
IMPORTANT: Please note that final flight details will be confirmed on your final documentation which will be sent to you approximately 10 days before departure. A printed E-ticket is no longer required at check-in, all you need to do is present your passport to the staff at the desk and your boarding pass will be given to you.
Health and Vaccinations
It is your responsibility to check any health and vaccination requirements applicable to your booked arrangements. We can only provide general information about this. Health and hygiene facilities and disease risks vary from country to country. You should take health advice about your own needs as early as possible and in good time before your departure. Sources of information include; www.fco.gov.uk, http://travelhealthpro.org.uk/, www.hpa.org.uk, your General Practitioner or a specialist clinic.
This tour is accessible to most people with a good level of fitness and normal mobility. It involves climbing of steep stairs and getting on and off coaches and boats. This tour is not suitable for anyone with walking difficulties.
The minimum number of travellers in your group will be 11, and the maximum will be 30. If in the unlikely event there are less than 11 people booked on your tour date, we will endeavour to reduce any disruption to your holiday and try to operate your tour with lower passenger numbers. If we are not able to operate your departure date then you may be asked to change to a different date and a full refund will be made available to you should this alternative not be suitable.
This is a fully escorted tour meaning that you will be met on arrival and will have a guide with you throughout your stay until you depart Chiang Mai, ensuring that you have first-hand knowledge at all times.
The currency in Thailand is the Thai Baht (THB). We recommend that you exchange you currency before you leave the UK, however cash machines are available in all the major cities to withdraw money in the local currency.
You will need to take some extra money with you to cover any dinners where these are not mentioned on your itinerary and personal purchases, such as souvenirs, extra drinks and snacks. Approximately £200-£300 per person should be sufficient for the duration of your tour.