To book online please visit our new website: https://www.mercuryholidays.co.uk
Standard Double Room
Suite
Suite Living Area
En Suite
Lobby Area
Internal Swimming Pool
Side Sea View Balcony
Kai Japanese Dining
Show Cooking
Buffet Restaurant
The Bailinho Restaurant
Coffee Shop
Salon
Gym
East Swimming Pool
Hotel Exterior at Night
Treatment Room
Friendly staff. Excellent facilities. Lovely location. Our agent in ... Read More
The five star Enotel Lido Resort is Madeira's first All Inclusive hotel – and it's got plenty to recommend it to the discerning holidaymaker. Located on the sunny south of the island and only a 30-minute walk from the centre of the popular resort of Funchal, this is an enviable place to stay. The seafront and promenade are just outside too, so you'll have the chance to enjoy the coast as well as the pool on this sunshine holiday.
Come to the Enotel Lido Resort and you're guaranteed to find everything you need for the perfect holiday. Looking for a first class hotel experience? The facilities at the Enotel Lido Resort really are five-star – from the stunning pool to the stylish rooms to the glossy and modern public areas – this hotel is ready and waiting to impress you.
Rooms at the Enotel Lido Resort are both spacious and comfortable. There's a warm, contemporary feel to the decor which features softly glowing colours, plenty of light and smooth flowing lines. Each room is also air-conditioned with an en-suite and a private balcony with a partial sea view. You'll also find satellite television, hairdryer and electronic safe available should you need them. And comfy bathrobes are laid on for those lounging around moments!
Your holiday at the Enotel Lido Resort is all-inclusive, so you have a choice of delicious meals to tempt you at one of four restaurants on site. For drinks during the day or perhaps before or after dinner, there are four bars to choose from, each with a slightly different vibe. Local alcoholic beverages and soft drinks are also covered by your all-inclusive package.
Whether your perfect holiday is to relax or to get up and go, the Enotel Lido Resort is a great choice. On-site you'll find a choice of indoor and outdoor pools (plus a separate children's pool for younger guests), a fully equipped fitness centre and a golf course nearby where guests enjoy discounted rates. Best of all, the Enotel Lido Resort has a luxurious spa and Turkish bath on site where you can enjoy total relaxation in peaceful surroundings.
All the ingredients for the perfect holiday are right here at the Enotel Lido Resort & Spa. What are you waiting for?
* At a fee
Please note some other services may occur an extra charge
# Dining at the A'La Carte restaurant will require a pre-booking at the beginning of your stay to avoid disappointment
Breakfast, lunch, snacks and dinner daily. Internationally branded alcoholic and non alcoholic drinks. (Time and measurement stipulations may apply)
Please note the package given is a guide and the full description will be given at the time of arrival.
Find out more about your accommodation and the in room facilities at the Enotel Lido .
Enjoy side sea views from your private furnished balcony when staying in this room type. Rooms also include a private bathroom, free toiletries, bathrobe, slippers, hairdryer, air conditioning, tea and coffee making facilities, safe, desk, Flat-screen TV, soundproofing and free Wi-Fi
Sleeps: 2 Adults, 1 Child
Size: 28.00 sqm
FREE IN-ROOM WIFI INCLUDED
With charm and comfort the Family Room at the Enotel Lido Madeira offers two double beds and a furnished balcony with an en-suite bathroom, tea and coffee making facilities, mini-bar, air conditioning, kettle and Flat-screen TV with Cable channels.
Sleeps: 0 Adults, 0 Children
Size: 33.00 sqm
FREE IN-ROOM WIFI INCLUDED
Comfortable, air-conditioned Single Standard Side Seaview rooms feature a furnished balcony, seating area, Flat-screen TV with Cable channels, en-suite bathroom with hairdryer, tea and coffee making facilities, mini-bar and telephone.
Sleeps: 0 Adults, 0 Children
Size: 28.00 sqm
FREE IN-ROOM WIFI INCLUDED
Funchal Holidays
Situated on the southeast coast of Madeira, the beautiful town of Funchal is the region’s capital and the first place settled on the island. It’s also the largest and most popular holiday resort!
Funchal is split into three distinct areas: to the east visitors will find the Old Town, around the harbor you’ll find the buzzing central commercial area, and to the west, you’ll find the Lido, where the majority of popular hotels are located.
When to go:
Funchal in particular and Madeira in general are hugely popular for travelers and tourists because the region enjoys what many consider to be a ‘perfect’ climate all year round.
If you’re looking for the best time to go, though, we recommend June-September when you’ll experience highs in the mid-20’s and virtually zero rainfall.
Want to avoid the summer crowds? Head to Funchal in May, October or November where you’ll still enjoy nice, warm days, but with fewer people around. While rainfall is more likely, the region doesn’t get more than seven days of rain maximum per month throughout the year.
Top Attractions:
Whether you prefer lounging on the beach or sight-seeing, there’s plenty to do in Funchal.
The Funchal Lido is one of the most notable attractions featuring a large solarium, two salt water pools and access to the sea. You’ll also find dozens of hotels and resteraunts nearby.
If you’re keen to get out and explore, check out the Madeira Botanical Garden, just south of the harbor. There, you’ll find hillside gardens, stunning sea views and a bird park.
For a taste of local life, head to the Funchal Farmers’ Market. This famous market selling local fruits, vegetables, flowers, and fish was opened back in 1940 and visitors are welcome every day but Sunday.
Beaches:
There are a number of beaches in Funchal. Formosa Beach is the only public beach that runs along the promenade and has historical importance dating back to 1508.
Gorgulho Beach is a typical pebble beach off the Lido Promenade that has a bay perfect for relaxing. Finally, Sao Tiago Beach is popular among locals and is also known as ‘Fisherman’s Beach’. Like the others, it’s a pebble beach with free public access.
Dining:
As the islands most popular resort, you’ll find restaurants of all kinds, from trendy tapas restaurants to hidden gems serving local fare. If you want to play it safe or are looking for home comforts, you’ll find plenty of options, too.
Entertainment:
While you can, of course, spend your holiday relaxing, if you’re in the mood for a drink or some live music, Funchal is the place to be.
Downtown you’ll find more modern discos and clubs, in the Old Town you’ll find more quiet cafes and bars, and near the marina you’ll find handcrafted cocktails.
Culture:
Because the town of Funchal dates back several hundred years, there is a wealth of history and culture to explore while you’re on holiday.
In particular, look out for the beautiful Episcopal Se Cathedral and Church of Our Lady of Monte.
Adventure and Sports:
For those looking for recreational activities, walking the levada footpaths is must. You can hike these man-made irrigation channels across the island, enjoying views that are impossible to beat.
If you aren’t keen on walking, take the Madeira Cable Car up to see the beautiful views surrounding the capital.
Of course, a trip to Madeira isn’t complete without some water activities. Because of Madeira’s position in the Atlantic, it’s an especially great plate for whale and dolphin watching. There are several catamaran cruises available.
Getting around:
While Funchal is the largest town on the island it is still easy to get around on foot. There are also local buses available and cars to hire.
Your All-Inclusive package includesBreakfast, lunch, snacks and dinner daily. Internationally branded alcoholic and non alcoholic drinks. (Time and measurement stipulations may apply) Please note the package given is a guide and the full description will be given at the time of arrival. |
Upgrade to a Family Room from £10pp daily
FREE access to the Spa wet area
Why not stopover for 2 nights in Lisbon?
All rooms have a side Sea View & other room upgrades are also available
Beautiful hotel in a superb location
Call our experts 0330 818 8907
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9.6/10
Friendly staff. Excellent facilities.
Lovely location.
Our agent in Funchal deserves special recommendation. Carmo Aguiar could not have been more helpful especially in view of our cancelled return flight. She made all arrangements for us and kept us informed.
10/10
Our second visit and as many others we may well return again year after year at this time of the year warm, quiet and easy to attend tours etc
9.6/10
Sun loungers could be made more comfortable. dining room needs to be reorganised, it is too big, need to be sectioned off to make more intimate dining areas. The rest of the hotel is fabulous.
9.3/10
As shown by above comments the hotel was very good
10/10
Absolutely wonderful and really good value for money
8.6/10
Friendly helpful staff.
10/10
An excellent hotel!
Very impressed by the high quality of the food - excellent vegetarian and gluten free options with all items clearly marked. Cocktails and wine were also of a high quality.
Staff very helpful, friendly and positive in their approach to their work.
Pool area very clean and very well organised.
The reception/foyer/bar area very attractive with a great view.
9.6/10
Wonderful holiday. Would definately like to return if price is right.Beautiful island. Spotlessly clean everywhere.
10/10
Great hotel in lovely location. I love the all inclusive package they have.
9.3/10
9/10
Lovely hotel, great location.
9.3/10
High standard All Inclusive hotel.
10/10
Myself and my partner could not have had a better holiday. Well looked after from start to finish. Staff very friendly, Helpful and always smiling.
10/10
Staff all very pleasant, helpful, and efficient.
Two room faults were dealt with quickly
9.5/10
10/10
Amazing value
9.6/10
10/10
Very satisfied with Enotel Lido food service friendly staff clean etc no complaints would recommend
10/10
We have really enjoyed our stay and have no hesitation In recommending , the whole experience was lovely, staff were fantastic, position of the Hotel was really nice we can't wait for the next time, Many Thanks to all who made our holiday so memorable!
10/10
Excellent as always
10/10
9.6/10
Lovely hotel with everything you could want!
9.3/10
One of the best hotels we have ever stayed
10/10
Local rep knowledgeable.
10/10
Wonderful holiday, faultless. We shall be booking again
10/10
A 5* that lives up to it's grading
10/10
More than pleased with the holiday.
10/10
Friendly, comfortable hotel, plenty of seating areas in reception and lounge areas. Staff are excellent.
We particularly like the options to dine in 3 other restaurants for other meals at The Brasserie, the Fish restaurant, and a Japanese meal
10/10
Great ambience. All staff friendly, helpful and the waiters remembered what we liked to drink.
9.3/10
Friendly, helpful and efficient staff. Very spacious , good position near to the promenade. Pleasant evening entertainment.
10/10
our 2nd visit and not disappointed!
The service and care by your staff is outstanding, buffet is more varied and better standard than any previous hotel,as is the standard of cleanliness and pools throughout. Fantastic value for money makes it unbeatable and hope it will be our regular winter holiday for years to come. Best wishes and thanks to all your staff
9/10
Staff are very helpful and cheerful. Hotel was lovely and in general was to a high standard. Location is well situated. Variety and choice of food was very good. Would recommend this hotel.
9.3/10
This was our third stay at the Enotel Lido and we will definitely be returning in the future. We asked for a room on a high floor with a pool view and were very pleased with the enormous room we were given on the 9th floor overlooking the pool. Housekeeping kept our room spotless and replenished all the consumables. The public areas were also kept clean and tidy at all times.
10/10
10/10
Staff were superb and always helpful. Bar staff were too generous with their measures!
10/10
We were very impressed with everything about the hotel and the friendliness and service of the staff. our queries about anything to do the hotel or surrounding areas, buses etc.were all handled with courtesy and if the staff were unsure they called another member to help us. We had been to this hotel 4 years ago for our Golden Wedding with another company but were extremely satisfied with Mercury Holidays and will be happy to use your company in future.
10/10
Excellent hotel they made our holiday special
9.6/10
Good hotel 2 mile walking distance into Funchal .
Regular bus service into Funchal.
The room with the pool and sea view was very nice .
10/10
Just the nice relaxing holiday we both needed. Thank you.
10/10
Fabulous!
10/10
Everything at Enotel lido is excellent.
9.6/10
10/10
10/10
8.2/10
Very Good.
10/10
Would definitely visit again
10/10
The 4th time of staying in this hotel
10/10
Very nice and friendly hotel especially all the Staff. The five different themed restaurants where you could also eat as well were excellent.
10/10
Excellent hotel. Staff very friendly and helpful. Nothing was to much trouble for them . Would recommend to family and friends. Will be returning ourselves.
9.6/10
Dress code for restaurant unclear
10/10
Lovely situation friendly staff
10/10
All was good,used mercury and enotel before..however on arrival we were allocated room 716,room small,but fine,but above a large noisy air con type unit outside overlooking the car park...went back to reception and reallocated us a lovely room...mercury customers arriving at same time also had a similar experience
8.9/10
Well kept up.
10/10
Fantastic friendly hotel, good location.
10/10
Very pleased with all aspects of the holiday.
10/10
Hotel was very clean & well maintained. Staff were friendly & helpful.
Food was very good & to a high standard, first time at this Hotel but would go back.
9.3/10
Was a fabulous hotel with lots of amenities, excellent food and great staff.
9.3/10
Very good service and value.
9.6/10
10/10
Excellent service.
10/10
Brilliant first class 5 star accomodation. Spotlessly clean. All the staf very friendly and halpful.
Excellent service and communications with Mercury. Everything was straighforward.
Cannot fault the sevice we had.
9.6/10
Staff very friendly. Food and facilities were excellent.
9.6/10
We have been here many times. It is everything we want in hotel .The staff are truly superb .We are already booked to go again in November.
9.3/10
10/10
Only problem was lack of sun-beds on occasions
8.6/10
10/10
Hotel was everything you could want for a brilliant holiday staff were friendly and helpful rooms were clean and spacious the fridge and safe were a bonus.entertainment good cannot find a negative with anything.will definitely be booking this hotel again.
9.3/10
Liked the daily use of the Harris Hawk to keep the pigeons away.
Local rep (Carmo) from Windsor Travel gave us the best Welcome Meeting presentation we have ever had anywhere. She was articulate, informative, pleasant and helpful.
10/10
Everything went well, loved every aspect of the holiday!
10/10
9.6/10
Very happy with organisation, will use Mercury again.
10/10
This hotel was fabulous, great facilities, staff were so friendly, everything was immaculate and the food was very good - we will be going again.
9.6/10
Fantastic hotel and we had a great holiday Thank you
9.6/10
Stayed here two years ago, still very good place to stay.
10/10
Lovely large family room. Excellent choice of food and drinks and plenty of entertainment. Our first experience of all inclusive - won't be our last.
9.3/10
Amazing service, lovely staff. Always friendly, nothing too much trouble. Everywhere tidy.
I was with my sons aged 22 and 16 - hotel was mainly an older age group (which I was expecting) but they would have liked a table tennis table...
It all went very smoothly, rep was very helpful and friendly.
We had a lovely holiday - I would use your company again
10/10
Very good value for money and excellent service in resort.
10/10
Our favourite holiday operator and people we meet agree completely.
8.6/10
Staff excellent throughout the hotel
10/10
The hotel was spotless clean staff was superb view was suberb.
The holiday was excellent from start to finish no problem whatsoever. Always our choice when travelling.
10/10
The Enotel Lido provides something for everyone cannot fault the hotel.
10/10
We paid for an upgrade as we were celebrating our 40th wedding anniversary. Our room was fantastic with an amazing terrace and sea views.
10/10
Top marks on all counts.
8.9/10
9.3/10
All in all a very enjoyable two weeks the Hotel is always excellent.
9.3/10
Staff at hotel give excellent service.
10/10
10/10
Wish to book again in September.
8.9/10
great venue for what was for me and my sister a special occasion.
choice of restaurants nice as food at buffet quite samey.
will hopefully be back before too long.
10/10
we both enjoyed this holiday, found the hotel staff so pleasant and helpful. hotel and food great, first time all inclusive and loved the freedom of when and what to eat. the theme nights were good also. would definetly recommend. we will be going back, loved Madeira.
9.6/10
9.6/10
Having stayed at the Enotel Lido many times it ticks all the box's and is excellent value
10/10
Excellent throughout, could not be faulted.
9.6/10
10/10
Wonderful holiday - will be back.
10/10
this is our favourite hotel as it meets all our requirements, staff are effecient and friendly, a wide choice of food within walking distance of the town and surrounded by lovely scenery and seaside walks. This is why we choose to come here as much as we can.
8.9/10
Lovely hotel. Staff very friendly and accommodating. Would have no hesitation in returning to this hotel, and/ or recommending it to friends.
9.3/10
This was our first experience of all inclusive and we really enjoyed.
9.6/10
We asked for a nice room over looking the pool we got it with no problems. This hotel is excellent.
9.6/10
Very efficient and friendly staff. Booking made easy by friendly website
10/10
Very efficient and friendly.
7.9/10
Second time we have stayed at the Enotel and we were not disappointed
10/10
Just. Brilliant
10/10
9.6/10
Staff friendly, helpful and welcoming.
Hotel well maintained and nicely situated.
9.6/10
A concentration on service and cleanliness in a package of friendliness and relaxation which made a relaxing and perfect holiday
9.6/10
10/10
We very much enjoyed the choice of restaurants offered with this package. Also, the wine is much better than it was a few years ago and slipped down very well!
9.6/10
Been to the hotel 5 times. Need I say more.
10/10
10/10
Everything was absolutely faultless and perfect, the flight, the transfer, our room in the hotel and the sea view were just stunning. We had a great week on an all-inclusive board and everything you could have wanted was there. It's an outstanding hotel, with outstanding staff. We are definitely going to return to the Enotel Lido!
10/10
Most impressive.
10/10
Fantastic!
10/10
Excellent service.
8.9/10
Good range of entertainment and excellent staff throughout the hotel. Jet2 staff and service were excellent at all points of contact
10/10
Wonderful value.Staff so friendly.
10/10
Pity about the building works above our room, but when we asked to change rooms the manager was very accommodating and gave a superb room, better than we expected.
10/10
Very impressed with Enotel Lido
8.6/10
9.6/10
The offer by Mercury to help with the check in and API was very helpful, especially for those who do not have internet access.
8.9/10
9.5/10
10/10
Very helpful staff and hotel is lovely
9.6/10
9.3/10
Facilities excellent - everything works without problems.
10/10
Excellent in every way.
Many of the guests we met had visited the hotel on several occasions.
This is a very strong recommendation
of the excellence of this hotel.
Slight discomfort due to workmen working in part of the hotel due to noise
but no problem.( we were notified in advance by yourselves).
9.3/10
We are pleased to confirm that all aspects of the hotel and the staff were absolutely fine and we would have no hesitation in recommending this venue or returning there ourselves.
We met many other guests who visit regularly.
10/10
Very impressed with all inclusive at the Enotel hotel in Madeira, excellent value.
9.3/10
The hotel staff are the best ever in every respect. Kind, helpful, pleasant, smiling and they will always go the 'extra mile' to give total satisfaction to the guests. They always seem to get pleasure and satisfaction in performing their tasks. Anything they do for the guests is not a 'chore' to them.
They all deserve gold medals
9.6/10
Staff were exceptionally pleasant and did all they could to give us an enjoyable holiday
10/10
9.6/10
2nd visit just as lovely.
Enjoyed a refurbished room with sea view.
Very friendly staff, nothing too much trouble.
We enjoyed eating at the other restaurants on site, making a nice change.
8.5/10
Excellent hotel extremely friendly both staff and for guests mixing
10/10
The staff are all very welcoming and friendly and give excellent service. The hotel is meticulously cleaned daily, the room we had was excellent, the food plentiful and of good quality. We would have liked a less firm bed but that is personal taste. This is the second time for us at this hotel and we would certainly go again.
9.6/10
Our third stay in this hotel and excellent as usual.
There was some refurbishment going on in some rooms during our stay but minimal inconvenience. Our room had already been refurbished and was excellent.
8.9/10
10/10
9.6/10
Nice Hotel, lovely staff, good alll inclusive drinks
8.9/10
8.6/10
10/10
The Enotel Lido hotel provides an overall excellent level of service and quality.
10/10
The Hotel exceeded expectations for the price we had paid and produced a good and varied buffet daily and found the Italian restaurant very good. The whole place was spotless, staff exceptionally helpful and friendly.
Hope to go back November next year we saw the add in the MAIL on Sunday and could not believe it so thought it was worth a try and was amazing and went like clockwork. Driver Roberto for whole day tour was very informative and an excellent driver as were those from/to airport.
9.3/10
8.6/10
well situated for Funchal.
9.6/10
10/10
Excellent staff and very helpful when we asked for a room change
9.6/10
Very Good, clean Hotel, Service excellent and a good choice of food.
9.3/10
Staff very attentive, helpful and friendly. All spoke very good English. Very generous with food and drink. We would recommend to others and plan to go again.
9.3/10
Would book again
9.6/10
9.6/10
Great hotel
9.6/10
10/10
Lovely hotel with very friendly staff
9.3/10
10/10
Very pleased with our last minute all-inclusive stay in this very welcoming hotel. Excellent food including packed lunches when we went walking in the day. The specialist restaurants were all first class and the main dining area despite being a little bit canteen style always offered good food. A variety of bar areas and facilities for coffee. Super pool area well maintained. Lovely room, cleaned and made up daily. Friendly staff.
Great value.
9.6/10
Excellent
10/10
The food is exceptionally good.
10/10
10/10
Relaxing experience in a fabulous setting. Excellent value for money.
10/10
Perfect all round
10/10
9.6/10
Brilliant hotel.
9.3/10
Great hotel excellent service would recommend and return.
9.6/10
exelant food, one of the best hotels i have stayed in. very freindly staff and well situated.
10/10
We really enjoyed our stay, the staff were very friendly and helpful. The hotel was excellent, drinks and food choice was brilliant. Windsor travel were fantastic and the trips they ran were well worth the money. We have to say that mercury travel have been fantastic and we will definitely be using them again. We will also be returning to the enotel too.
9.6/10
The room was a little tired and some plug sockets didn't work. Room size and sea view were excellent.
Main hotel areas were very smart and the food standard and options were very good.
Staff absolutely outstanding.
10/10
Last year Hotel only worth a 4* grading.
This year now meets its 5* rating. Especially food.
Hotel staff outstanding.
10/10
9.6/10
One of the best hotels we have stayed in.
10/10
10/10
would highly recommend this hotel
9.3/10
Excellent, especially the restaurant staff. Excellent holiday all round.
10/10
Hotel was excellent in every way very good location would go back
10/10
A lovely stay at the Enotel Lido. Great hotel - lots of facilities including a great spa and swimming pool. Room was lovely overlooking the pool with sea view and very spacious with great bathroom and comfortable beds. The food was very good in all restaurants. Spacious sitting and bar areas and some very good entertainment. Great access to buses and a lovely walk into Funchal. Very helpful friendly staff and the whole place was spotlessly clean. Our only feedback was the main dining room could get very busy and noisy but there was plenty of space. A great stay - thank you!
10/10
9.3/10
Well run,helpful staff
10/10
10/10
Absolutely delighted with our holiday in Madeira. Beautiful island, great hotel, excellent food and the hotel staff could not do enough for you.
9.6/10
Excellent as usual
9.5/10
10/10
Always excellant
10/10
The best hotel we have ever stayed in and All inclusive covers ALL drinks, including premium brands
10/10
10/10
10/10
excellent hotel in a good position ,very good staff and service.liked the all inclusive, except for no tea making facility in the bedroom.
10/10
EXCELLENT NO FAULTS
10/10
8.9/10
VERY GOOD IN GENERAL. HOWEVER BE NICER WHEN FINISH REFURBISHNENT
10/10
Nobody need to go hungry with the quality and variety of food provided. Absolutely delicious.
10/10
9.6/10
We’ve stayed here previously & it was as good as ever. The staff are second to none, food quality excellent, good quality drinks with many branded drinks. Will be staying here again
9.6/10
Good hotel. Staff friendly and efficient, couldn`t reasonably ask for more. Very clean and well managed hotel
9.3/10
Very helpful,polite and courteous
9.6/10
Excellent friendly and helpful staff. Very welcoming and informative, also enjoyed a laugh with guests. The entertainment was actually better than we expected and certainly better than we have experienced at other foreign holiday hotels. Food was excellent and chefs were very helpful to one our party who had a food allergy.
Good value for money.
9.3/10
a great holiday, staff at hotel excellent, very helpful, friendly, and informative.
10/10
9.6/10
Excellent food for buffet style catering. Pleasant helpful staff. Good quality hotel.
8.2/10
Would recommend.
10/10
8.6/10
Excellent This is our 3rd year staying at this Hotel. That speaks for itself. We are happy with the position the food and the accommodation.
9.6/10
Very good hotel with an excellent staff group, helpful, polite and many of them with a keen sense of humour.
Good choice of food if sometimes a little less "adventurous" than it could have been. Good variety of fruit, vegetables and salads on offer. Fish generally better than meat dishes in my opinion. Good choice at breakfast, catering for those who prefer a cooked breakfast as well as those who favour a more continental breakfast. Themed restaurants a good idea as they are different to the main Atlantico buffet style restaurant.
Generous with drinks, and I saw no guests abusing this.
Excellent standard of cleanliness throughout the hotel and grounds.
Well placed for a reasonable steady walk in to the centre of Funchal, but also well served by public transport and of course plenty of taxis.
A bigger hotet than we would normally choose but quite relaxing despite this, cetainly at this time of year.
All round a hotel that maintains excellent standards of accommodation and service.
9.3/10
10/10
a great hotel and the best staff I have been served by
8.2/10
Very pleasant staff and good ambiance in the hotel
Even though the holiday was all inclusive we did not see any person affected by alcohol abuse
Good entertainment
10/10
Very good in every way. We had an excellent holiday, and I would recommend it to friends.
All of the staff, without fail, were friendly and very courteous. The "all inclusive" aspect of the hotel appealed to us, we hadn't done it before, and it made life very easy.
10/10
9.6/10
Entertainment could change, same for the last four years.
8.9/10
There was refurbishment going on but there was a limited disturbance.
10/10
Entertainment every evening. Would go again to this hotel.
9.3/10
This is the 5th time we have been to this hotel in January and hopefully we will be going for many years to come.
Standards are high and the staff deserve special praise.
10/10
Another brilliant holiday at Enotel Lido
8.6/10
We loved it.
Well equipped and presented accommodation. Excellent and courteous staff. Quality service.
Re furbished room is very good quality but dressing table mirror was mounted too high up the wall for anyone sitting on a stool in front of it to do their make up.
A second bedside cabinet would be appreciated.
The building works are being well managed - they did not spoil the holiday in anyway.
The birthday champagne for my partner was a lovely surprise - please thank whoever was responsible !!
The pidgeons and some seagulls are a concern in the eating areas by the pools, although the hotel is clearly addressing this using a hired bird of prey handler. That is very much appreciated and it is good that people are being reminded not to make food available to the birds.
10/10
Wonderful in every way, Staff were outstanding & careing.
10/10
Great staff. Varied food. Enjoyed the different restaurants included in the package
10/10
Enotel Lido is an outstanding hotel perfect for young and old. The staff are all polite kind and professional
10/10
Fantastic hotel. Good location, excellent theme restaurants. I couldn't fault it and would recommend to others.
10/10
Superb very friendly staff
10/10
9.5/10
hotel was excellent, very clean and all staff extremely friendly.
10/10
This was probably the best package tour hotel we have ever stayed in. Very impressed by all aspects.
9.6/10
Been to Madeira (various hotels) many times, usually about the same time .
First time we had more than one day with rain. Weather was comparatively bad. For that you need a good hotel. We had.
Not Hotel : Had to change planes when about to leave Gatwick. Late leaving.
Circled Funchal for about two hours. Poor visibility.
Evening arrival became late evening arrival !!
Last year we could not land !
Re-fuelled at Porto Santo and flew back for overnight in Lisbon.
Day late !
9.3/10
very happy with hotel, unaware some refurbishment works going on before traveling, but did not make to much difference to us, was less busy - a plus but a bit noisy some of the time.
9.3/10
Very friendly and helpful staff. Good location and overall a very good hotel.
9.5/10
Even though the hotel was undergoing work on the west wing we were not inconvenienced in any way and was not aware of any noise, just a little disappointed in the weather which nobody can control! Unfortunately the last couple of days I went down with sickness and diahorria with a raging headache, still not feeling right.
8.2/10
We found the hotel in general to be of a good standard with plenty of choice of food and beverages. That being said, we did have a few concerns over the food hygiene standards. On our evening of arrival we saw a young cockroach in the dining room and during the week we were there we saw a further three, all young ones which would indicate the presence of adults. We pointed one out to a member of the dining room staff who merely stepped on it and then left it where it was. We also voiced our concerns to the reception staff who were most apologetic and assured us it would be taken up with the catering staff. We did expect some sort of confirmation from the hotel that steps had been taken to deal with the problem but we heard nothing more about it. However, it didn't put us off the hotel and as long as our concerns are taken seriously, we would be happy to go back to that hotel. The staff were very friendly and courteous.
8.6/10
Excellent food and great staff let down by parts of the hotel looking tired. This however will be put right with the refurbishment being carried out at the moment which didn’t impinge on our stay
10/10
Love this place so much, this was our 2nd visit this year and we plan to go back again next year. It was my husband's 60th while we were there and they made the day very special. The staff greeted us like old friends and nothing was too much trouble
10/10
Very friendly and curtious staff, food excellent, surroundings of hotel also excellent. Hope to go again next year.
10/10
Absolutely first class ! Excellent
10/10
9.6/10
Lovely hotel, very friendly and helpful staff. Excellent buffet food which is very helpful when on a restricted diet. Only complaint there was not a kettle or tea or coffee in the rooms ( I understand this is available in some "special" rooms
9.3/10
good location and just good/excellent all round
8.6/10
10/10
We like the Enotel Hotel. We will be booking for next year and is perfect for a September holiday.
8.6/10
We thoroughly enjoyed our stay in Madeira - the staff at the hotel was extremely helpful and pleasant. Accommodation was excellent although was a little disappointed with the food - breakfast was great though.
9.6/10
fantastic staff, food and drink plentiful and served all day. Never short of something to do but the staff are the stars, friendly, personable and always on hand to help with a smile
8.9/10
Hotel was lovely, staff pleasant and friendly, entertainment every night, food let the hotel down, in choice and quality. Great for walks along the promenade.
9.6/10
Everything we could have wished for and more.
9.6/10
10/10
Amazing hotel great food staff location and room, we will be back a 3rd time
10/10
Excellent hotel and staff. Food very good and lots of choice.
10/10
Enotel Lido, all inclusive holiday, was perfect. Great food and drink, exceptional staff, clean tidy, lots of facilities, excellent housekeeping. Would go back like a shot - anytime!
10/10
10/10
A very nice and clean hotel
10/10
Fantastic facilities, great staff and good value
8.9/10
Good location close to easy transport into town. Easy walk into town. Good weather conditions.
10/10
Best hotel i have stayed in both for facilities and the service provide by all staff
10/10
Exceptional service all round
10/10
9.6/10
9.3/10
A lovely hotel with warm and friendly staff. We shall definitely return in the future.
9.6/10
10/10
First time we had selected All Inclusive and we were apprehensive. This was totally unfounded as we found the restaurant, food and drink and service excellent. However may we suggest that the hotel provides a Gratuities box in Reception so ALL the staff could be included not just the "front of house" personnel as they all work so hard.
8.9/10
Good hotel, good food, friendly atmosphere, great location, brilliant staff.
10/10
Really nice all inclusive Hotel
9.3/10
All inclusive at its very best.
10/10
10/10
We knew that we would be returning to this great hotel by the end of our first day. Could not fault anything in the hotel and all the staff were excellent especially the waiting staff in the restaurant who were super efficient.
10/10
All very good here.
8.6/10
The staff are very friendly and helpful, especially in the dining room.
10/10
Please thank the hotel for the bottle of sparkling wine placed in our room on my husband's birthday.
8.2/10
Staff all so pleasant and friendly it is infectious, so that most of the guests seem to have a permanent smile on their faces as well.
9.6/10
Brilliant hotel, wonderful staff. Manager is always to be seen checking every area of the hotel which is good to see.
7.9/10
The warm and friendly staff made the holiday so nice and will ensure we will return to this hotel again soon.
10/10
Can't fault the hotel in any way.Nothing appeared to be too much trouble.
10/10
This was our 4th visit to Enotel Lido. Never disappointed, and look forward to visiting again.
10/10
7.9/10
Very friendly staff. Poor facilities for children.
10/10
10/10
9.6/10
10/10
10/10
10/10
10/10
9.6/10
9.3/10
9.3/10
9.3/10
All staff were very anxious to please, friendly, polite and willing to help wherever they could. Hotel very well located with excellent facilities, clean and pleasant to be in. I was pleasantly surprised at how inclusive 'All Inclusive' proved to be.
10/10
Fabulous hotel and fabulous staff.
9.3/10
Lovely hotel.
Staff pleasant and helpful.
Spotlessly clean, friendly.
First class service and excellent choice of quality food and drink
Definitely recommend it.
8.6/10
Very friendly staff; restaurant very pleasant. Spa pool very pleasant. Fully inclusive excellent value
10/10
Absolutely superb. We missed one thing- a kettle in the room. Asked at the reception and it arrived- 11 minutes later.
10/10
Excellent in every way. We hope to return next year
10/10
A SUPERB HOTEL WITH EVERYTHING YOU COULD ASK FOR!
9.3/10
Excellent facilities and smiley helpful staff. Wide range of good buffet meals and several themed restaurants on site. We were all inclusive and the range of drinks was amazing. A treat to end our stay with NO additional cost to pay.
No hesitation in recommending.
9.3/10
Could not fault the Hotel in any way
9.6/10
Staff very attentive and remembered us from previous years. It was good to see the same staff still working at this hotel , we have not been there since November 2015.
9.6/10
Excellent hotel. The staff were all great and a credit to the hotel
9.6/10
Staff very helpful and friendly - hotel very good quality. Resort rep very knowledgeable and approachable
7.9/10
Lovely hotel in a great location. The only weak point is the food, which could be better in quality and choice
8.6/10
Nice hotel, great location, very friendly staff. Entertainment could have been more varied to cater for different age groups.
9.6/10
Friendly staff who remember you from one visit to the next.Nothing is too much trouble and the location is tremendous.
10/10
Great holiday.
Hotel staff the best and I shall return.
10/10
Lovely hotel
Good position, walking distance to the centre of Funchal (around 30 minutes easy walk)
All inclusive. Safe &, air conditioning included in the price.
Good choice of food in Buffet restaurant, 4 speciality restaurants at no extra charge, but need to book
10/10
Fantastic staff, couldn't do enough to make our holiday special. Lovely fresh food, a treat for fish eaters. The bars areas were varied to suit different interests and the drinks were branded and plentiful! Our room was kept spotless as was the whole hotel.
8.9/10
Staff always helpful and ready to top up your glass!
8.9/10
We were on floor 4 wifi not available in room but talking to other guests on different floors had wifi hotel location excellent would recommend it to family and friends
8.9/10
The hotel overall we thought was excellent. .All hotel staff was great nothing was too much trouble.
10/10
Friendly, polite and helpful staff in all departments - reception, guest relations (especially Marina who booked our tours), restaurant and housekeeping. Missing them already!
10/10
the staff couldn't do enough for you lovely people
10/10
Good value Hotel for the money paid. Staff very friendly and most drinks served are branded. Good choice of food usually of high quality. Excellent bakery.
9.6/10
Great holiday and arrangements no complaints at all!
10/10
Lovely holiday, great hotel which was spotless. Lovely staff, great food and nothing was any trouble. Will go back again.
10/10
It was a pleasure to be there and a memorable holiday. Thank you all. After over 50 years of worldwide travel on business and pleasure the Enotel Lido has to be up with the best we have experienced. All the work was done for us so it was a relaxing and stress-free holiday. Considering the large number of guests from many countries each with considerably different expectations and demands, the hotel coped magnificently. Staffs at all levels were professional, efficient, friendly and obviously proud of their work. Food in all the restaurants was of a very high standard and in two weeks we were able to have a different buffet selected evening meal every day.
8.6/10
A really nice hotel, good location and the staff were all really pleasant (100% of them) The food was good with lots of choice and the drinks were top shelf!
9.6/10
Excellent choice of hotel, good location, and the staff were outstanding. For an all inclusive the food was very good and as many drinks as you could handle of a good quality. We would go back there anytime.
8.2/10
All the staff at the hotel were excellent
10/10
This hotel is the perfect place to relax and unwind. The staff are some of the best I have ever encountered. I cannot praise the hotel enough
9.6/10
Very good hotel, I will return in the near future.
7.9/10
This was a very pleasant 10 day holiday made so by the hotel staff and those at Mercury Holidays.
9.6/10
A very enjoyable stay.
10/10
Superb third stay here. Looking forward to a return visit next year and the staff are a credit to their company.
10/10
The hotel staff were very friendly and helpful, nothing was too much bother for them.
10/10
Very good. I enjoyed holiday very much.
10/10
Hotel was fantastic, staff great. Fabulous holiday!
9.6/10
The hotel was excellent could not fault it in any way. We celebrated our golden wedding anniversary there.
10/10
The hotel is certainly a 5 star, it was excellent.
8.2/10
The hotel was clean and tidy, staff very friendly and there was a wide selection of food available.
10/10
We had our evening meal in the now refurbished five star restaurant and the food was glorious. The restaurant itself is out of this world it looks fantastic and the service really is five star. There have been a few changes since our last visit, it's brilliant and everything is looking good. We would certainly fully recommend people to come and stay here.
We are considering coming back for Christmas and New Year. The Enotel have done a wonderful job and and whilst we complained on our previous stay here we would be very hard pushed to find anything to complain about now.
9.3/10
The speciality restaurants within the hotel were excellent and gave an opportunity to sample different nationality cuisines with restaurant service.
9.3/10
9.3/10
ALL STAFF VERY FRIENDLY AND HELPFUL AS TO WERE THE TRANSPORT CONNECTION STAFF
10/10
We found everything extremely satisfactory. The hotel, the food, the quality of service, the flights, everything worked like clockwork. Thank you for a wonderful holiday in Madeira.
7.9/10
Hotel was really well run, staff were friendly and efficient. Excellent location.
9.3/10
Our friends and ourselves have just returned from, what turned out to be, a fantastic holiday in Madeira organised by yourselves. My husband and I (both in our 70s) have travelled worldwide and cruise frequently and were a bit apprehensive about an All-Inclusive Resort thinking that it might be too big and impersonal. We need not have worried. The holiday was above and beyond our expectations in every way, a truly a Five Star experience. The bedrooms were beautifully furnished, as was the rest of the hotel. The facilities on offer were superb as was the dining room and bar service. Staff were wonderful. We are really not lovers of buffet style food but found the selection varied and well presented. All the right touches were there in abundance and dining staff efficient, happy and unobtrusive. Many thanks again for a wonderful memory. Flights and pickups were spot on and well organised.
10/10
EXCELLENT
8.9/10
Interior of room was excellent but located overlooking a main road which was noisy at night. Side sea-view was not that brilliant either.
Again, hotel food was good but not up to the variety and quality of some 4* hotels we have stayed in.
Hotel facilities were good but wished the outdoor pool was warmer!
8.2/10
The staff were so good, always a smile, nothing too much trouble.
The evening entertainment was varied and entertaining.
9.6/10
2nd visit with mercury tome notel. Hairdryer in room needs up dating and towels a bit thin
9.6/10
Friendly hotel staff, very good food with a good choice of restaurants to eat.
8.6/10
Staff very friendly. Hotel brilliant
9.3/10
Really friendly and helpful staff Good entertainment
9.6/10
All staff were excellent, very polite and nothing too much trouble
9.3/10
Really excellent accomodation.
My suffers from coeliac disease good choice of gluten free food.
10/10
Really good hotel with very friendly staff.
One minor comment to future guests no shorts or cut offs allowed for males at dinner.
Food excellent and plenty of it .
10/10
we had a great holiday at this hotel
good hotels are good, great holidays are good hotels with great staff
this hotel had them in abundance
we had a burst pipe in our room in the middle of the night which was dealt with extreme professionalism
we will definitely use this hotel again
10/10
Excellent hotel with wonderful staff
9.6/10
Very very good
10/10
Could not fault any aspect of the hotel, We have never experienced such a well run. efficient and friendly place. Many congratulations.
9.3/10
The staff at the hotel and with Windsor travel were excellent
10/10
9.6/10
Absolutely excellent value for money
The only all inclusive hotel on the island. We were expecting some limitations but there were none. What is more the staff were extremely helpful.
We were met at the airport by personal taxi and indeed ferryed back exactly the same way by courteous and friendly drivers.
We would certainly recommend this hotel to any of our friends and plan to return next year.
8.9/10
9.6/10
Good Location Friendly staff Excellent Facilities.
8.9/10
lovely hotel,
very polite staff
,excellent position
good entertainment
good choice of food
great bar service
10/10
first class
8.6/10
The staff could not be more helpful.
The facilities were excellent ,everywhere clean.Spa and indoor pool lovely .
10/10
Excellent holiday and excellent value for money
9.5/10
Excellent hotel. The staff and service were first class.
9.6/10
is is a great hotel with very very good staff in all departments
10/10
Hotel was in great location and on-site rep very helpful. Food was great and we particularly liked the "themed" evening meals - at no extra cost!!! Staff work very hard and were so efficient and pleasant - the ratio of staff/guest is very high and one never has to wait to be served. E.g. once seated at breakfast, coffee was on the table within a minute - with a smile and a pleasant greeting.
This was our first all-inclusive holiday and we were a bit apprehensive regards the quality of food and drink but were very impressed with the quality of both. We hope all you selected hotels are like this.
9.6/10
First night the room was next to the main road at the front of the hotel and was very noisy
After speaking with your rep we were moved to an excellent quiet room overlooking the pool
7.5/10
It all functioned pretty well
9.6/10
The staff were very friendly and helpful. The hotel had a nice atmosphere of friendliness & was very comfortable in all areas.
10/10
Staff excellent
9.3/10
Hotel and staff excellent, information received from Windsor Travel Representative also very good.
Would recommend this hotel to others who want to travel to Madeira
10/10
The staff were excellent and always very friendly and helpful
10/10
The staff at all levels were helpful, courteous, polite and went out of their way to ensure we had a very enjoyable and relaxing time.
Then Manager (Mr Guimaraes) was always happy to stop and chat and give snippets of information about the hotel and Madeira in general as were the young ladies manning the Guest Relations desk, who also made tour and concert bookings etc. Cleanliness is a very important and public rooms (including toilets) are maintained continuously during the day.
A lovely hotel in a lovely location on a beautiful island.
10/10
This was a truly superb hotel and well worth the money.
8.9/10
STAFF WERE VERY FRIENDLY AND HELPFUL. INDOOR POOL IS AN ESSENTIAL AND WAS KEPT WARM, BEING IMPORTANT FOR WE OLDER PEOPLE. INSTRUCTOR OF PORTUGESE AND AQUAROBICS, NIURYS, WAS EXCELLENT AND ENTHUSIASTIC.
3 MILE FLAT WALK ALONG SEAFRONT IS BIG ATTRACTION.
8.2/10
We were very satisfied with the Enotel Lido and we are very likely to return there.
8.2/10
The hotel got very cold in the evenings when the air conditioning came on!
The food in the Atlantic Restaurant was excellent but the themed restaurants food was poor and the staff were rushing to get you out in time for a second sitting.
10/10
Fantastic. However tempting it is though, don't just stay in the hotel all day. The real magic of Madeira is up in the hills walking the levadas.
9.6/10
We were entirely happy with the Hotel and its services.
10/10
Wonderful service from staff who seemed to need little "management". Food and drinks were to quality, plentiful and professionally served. The Sports Bar provided a useful alternative source for breakfast/lunch. Everywhere was spotlessly clean.
10/10
This was a repeat visit for us, we were so impressed by the hotel in 2014. Still a great place to stay and value for money. The option to dine in each of the 3 themed restaurants during your holiday gives a welcome break from the buffet, although there is so much choice there too.
9.6/10
Hotel absolutely first class in every way including location. The only reason for not marking the room excellent was due to the fact that it was a room with facilities for disabled people which we did not request and made the bathroom facilities somewhat difficult to use. However, we did not raise this as an issue at the time and chose to stay in the room allocated to us.
10/10
This has to have been one of the best hotels we have ever stayed in. Cannot wait to return!
10/10
Excellent staff. 5 star in all respects
10/10
Cannot recall staying at a hotel where all the staff were so friendly and efficient ; absolutely marvellous. We had a lovely size room overlooking the pool area and the standard of the food as well as the choice was better than a number of expensive cruises we have been on.
8.6/10
Good hotel, staff were very helpful and friendly. Good range of food in buffet restaurant, however due to buffet often food was not that hot.
10/10
This is an excellent hotel, they do not try to add extras on the all inclusive price as some others do.
10/10
This was a real 5* hotel, so many claim to be 4/5* and are perhaps 2* This was a 5* establishment!
Superb staff
Superb dining and food
Superb accommodation
Superb bars and branded drinks
Superb facilities and amenities
Superb evening entertainment and cabarets
8.9/10
8.2/10
Very friendly and helpful staff.
Good location.
9.3/10
Good value for money. Charming and solicitous staff. Spotlessly clean. Good selection of well prepared food.
10/10
A lovely hotel, staff very friendly and efficient would recommend this hotel .I would book this hotel again when I visit Madeira.
10/10
Excellent hope.to return soon
8.6/10
Standard and variety of food not considered to be as good as that experienced on two previous occasions'
10/10
Loved it. Will,definitely return. Staff so friendly and hotel was excellent.
Only comment is for hotel to,upgrade room hair dryers and towels are a bit thin.
7.1/10
The Hotel was in our opinion not within easy walking distance of Funchal Town and needed a courtesy bus.
We were also disappointed with our room as we couldn't sit on the balcony because of the very bad noise of the busy main road. We asked to move but the room offered was just as noisy.
7.9/10
lived up to our expectations. very pleased.
9.6/10
Room including bathroom excellent. All facilities well thought out, entertainment was quite good. Food choice was good but could have been hotter. Best hotel we have ever stayed in.
7.9/10
I was satisfied with the hotel.
I was looked after well when I had a fall in the hotel..
9.5/10
Excellent all inclusive hotel in a beautiful setting. Staff are friendly and professional. Slight complaint about the lovely bedroom was a problem with recurring sewerage smell which had to be addressed three times during our stay.
9.6/10
EXCELLENT HOTEL. IDEAL POSITION FACING THE SEA.WOULD HAPPILY RETURN
10/10
An excellent Hotel, well rated and impressive.
10/10
HOTEL WAS LOVELY WOULD NOT TRY AND FAULT, WOULD VISIT AGAIN
10/10
Excellent hotel with first class facilities. Food (and variety) really good with very attentive, friendly staff. Heating of the outdoor pool would have been a bonus - but was not really a problem, Very good location. Thoroughly recommend it!!
7.9/10
Excellent value
8.6/10
Staff and management want you to enjoy your stay and go the extra mile to make it a memorable holiday for you.
10/10
One of the best holidays we have ever had, we can see why so many people return to Madeira.
10/10
The Hotel is in the Hotel Area of Funchal and it is very easy to access the city centre. The Hotel was spotless and had excellent facilities, the staff were friendly and helpful. The hotel room was very spacious and comfortable. The Indoor pool and gym offered an opportunity to keep fit in comfort.
I would recommend this hotel and will certainly return at sometime in the future.
9.6/10
The hotel staff were attentive and friendly at all times.
10/10
Perfect
10/10
Great setting and beautiful sea views. Food and drink consistently excellent and varied.
Large outdoor pool plus high quality indoor pool and spa.
9.3/10
All excellent
10/10
5 Star brilliant Hotel and town of Funchal is very pretty. Went on an escorted day tour of the island which was very impressive. Highly recommend this all-inclusive hotel. Could not find a single fault during our stay. Have stayed in some of the finest hotels in the world - including The One & Only in Dubai - and this rates on a par with that hotel.
9.3/10
Excellent holiday.
Only negative thing we noticed was the lady (with hair in bun) could have been more pleasant.
This stood out because the rest of the staff were so pleasant, friendly and kind. We did mention the fact to the reception staff and they were so apologetic.
10/10
Absolutely loved my stay at this hotel, hope to go back in March.
10/10
All excellent,even better if that is possible
8.2/10
9.6/10
Enotel Lido was an excellent Hotel with extremely friendly & helpful staff we would highly recommend it.
10/10
We experienced no problems in getting sun beds or tables for meals. The staff were very friendly & sorted out our minor problems quickly.
10/10
Overall an excellent break, the staff were extremely friendly and helpful.
An added touch was that they discovered that it was our wedding anniversary on the 1st and put champagne in our room.
10/10
I thought that they should have cleaned the pool area earlier than 9 o'clock in the morning
8.2/10
Excellent value for money. Most suited to mature couples
10/10
nothing seemed to be too much trouble for the staff - excellent facilities
10/10
Excellent service from the hotel staff. This is a quality hotel with service to match.
9.3/10
Hotel staff most friendly. Disappointed with picnic-rather basic for our liking-sandwich, Apple and a bottle of water.
10/10
Excellent Hotel
Wonderful staff and facilities
10/10
Overall an excellent hotel with all you would expect from all inclusive and more.
10/10
excellent staff, who cannot do enough for you in every department and it was nice to see the owner making his presence felt in the nicest possible way to ensure his hotel was running at 100%.
9.6/10
quality of food and cooking excellent, except the chef cannot cook lamb.Both times it was on the menu it was unchewable. All staff were wonderful ,wether they were serving us or giving information,1st class.We would certainly use here again
8.9/10
Evening entertainment good, daytime activities virtually non existent
10/10
Found we had left an item in the room safe, but after speaking with Kim Durling at Mercury
she acted very promptly, and the purse was found in the safe. I spoke directly with Elsa Jardim in Guest Information at Enotel Lido with credit card details for the postage, and also emailed our address.
I am very grateful for your prompt actions, and will email when the purse is received.
Many thanks again!
10/10
Wall to wall food and drink
9.6/10
Hotel is worth its 5 star rating - great holiday
9.6/10
The best All Inclusive Hotel that we have stayed at.
9.6/10
Best hotel we have ever stayed in in all respects except no porter service on Saturdays which were our departure and arrival days. This was awkward for infirm 80 year old husband and stressful for more mobile wife to manage all luggage.
Otherwise service was exceptional.
10/10
LOVELY HOTEL, HOPE TO RETURN ONE DAY.
9.6/10
staff in hotel brilliant,you should show service plus as a category.
9.6/10
Very happy with this hotel, lovely room overlooking the pool. Staff excellent.
Cannot fault this location.
8.9/10
Our first experience of all inclusive holiday was mostly excellent and good value for money.
We had booked a superior side sea view room (359) which had more beds in it than required - we were expecting a sofa and when we requested this the hotel management kindly upgraded us to a suite instead (365) However if this had not happened, then paying for extra space in a superior room would not have benefitted us.
We hope to rebook for 2016 but are unsure as to what grade of room would be suitable.
We really enjoyed the excellent spa area, choice of restaurants and relaxed ambiance of this hotel.
10/10
This was our second stay. We doubled the length of stay because we so enjoyed the first. we again had a wonderful time.
10/10
Excellent all round!
9.6/10
we changed our room that was allocated to us.
the room we were offered was much better,and we were very satisfied.
9.6/10
Fabulous!
9.6/10
Clean and spacious with excellent staff
10/10
We thoroughly enjoyed our stay at the Enotel.The hotel was well run and the service was faultless and very friendly.Although not a criticism, the selection of wines was limited to one red/white and this could be improved given that Portugal wines are so varied and world famous.In fact, given the volumes consumed at the hotel,it may be possible for the Portugese wine producers to use the hotel as a promotional platform for their wines.
8.3/10
With my vast travel experience this is not a true 20 star hotel but was excellent value for money and I would gladly go back
10/10
Absolutely excellent
10/10
My wife and I were delighted with our choice of the Enotel Lido. We could only say that for us, the beds were a little too firm but that is only a minor observation. We had a wonderful holiday and all the staff at the hotel were most obliging.The ladies at the hotel help desk were extremely knowledgeable and helpful. We were delighted and surprised to find a bottle of champagne left in our room for my birthday whilst at the hotel. The Windsor representative Laurinda was extremely pleasant, knowledgeable and well presented, as were the vehicles Windsor used for transfers and excursions. We are looking forward to booking the same hotel in the future.
10/10
We found all staff happy and friendly.Any enquires we asked at 'quest Relations' was always very helpful.
9.6/10
Excellent food, cleanliness and above all the friendly staff.
8.9/10
9.5/10
We enjoyed our holiday very much.
Italian and Japanese Restaurants excellent.
10/10
The best hotel we have stayed in anywhere in the world. Excellent in all respect with a very friendly staff.
9.3/10
Well run hotel with helpful, polite and cheery staff at all times.
10/10
a very well run hotel would recomend to anyone
8.6/10
second visit and we were not disappointed. standard still excellent.
10/10
Very impressed with the whole deal
9.6/10
Outstanding hotel, excellent staff with perfect attention to detail. Gala dinners on Christmas Eve and New Year's Eve were delightful - the Hotel Manager was personable and ever present. Food was constantly of excellent quality; food in the snack bar was changed frequently (every 20 minutes); the speciality restaurants (Italian, Madeira, and Japanese) were all worth visiting and made a change from the normal buffet meal.
All inclusive included branded spirits - it was good to see seniors growing old disgracefully - my how some of them could drink!
Indoor pool area was kept at around 30 degrees with lovely warm pool water; other spa facilities (Jacuzzis and salt water floatation pool) were excellent.
Small consideration was that we were only allowed one spa towel per day - this policy should be changed to allow exchange of damp towels at any time (without the fuss of giving a room number).
10/10
As good as last year.
10/10
This holiday was perfect from beginning to the end
9.6/10
Really good hotel, the staff were very friendly and attentive.
10/10
Beautiful hotel, everything wonderful. Branded drinks, good coffee which is unusual.
8.9/10
Overall a very good hotel with good friendly staff.
9.6/10
We are a group of 8 who usually go to Cyprus or canaries.
This was our first trip with mercury and first trip to Madeira
We all thought it was by far the best hotel and best organised package we've been on and we will definitely be using mercury and going to enotel lido again
Thank you for wonderful holiday
10/10
Wonderful hotel. Good location and excellent staff. We hope to return very soon
8.2/10
Excellent variety of good food, especially
fresh fish dishes and excursions ie full day
trips sightseeing of the Madeira island good, considering the time of the year in October.
Very good hotel. Cleanliness excellent and staff very helpful and friendly.
9.2/10
Very welcoming staff, very attentive to the requests of their customers. Hotel very well maintained and spotlessly clean throughout.
10/10
We have been here before we thought it was great then,so much better now.
8.9/10
Lovely hotel in a good area
10/10
10/10
8.9/10
10/10
8.6/10
10/10
9.2/10
10/10
9.6/10
9.6/10
9.6/10
9.6/10
10/10
9.6/10
10/10
8.6/10
8.6/10
9.3/10
10/10
8.6/10